Emergency dental equipment call-out
Suction, air or chair down with a full list? We prioritise breakdowns.
A failed suction unit or compressor with a full appointment book is an emergency. Breakdowns are prioritised, and on weekdays we aim to be with you the same day.
Call us with the equipment type, the symptom and the postcode. If we can talk you through a safe workaround — isolating a chair, switching to a backup compressor — we will do that on the phone before an engineer arrives.
What is included
- Priority booking for practice-stopping breakdowns
- Telephone triage and safe workaround advice
- On-site diagnosis and repair where parts allow
- Temporary plant or loan equipment where available
- Follow-up repair booked in writing
How we work
- 01
Call
Equipment, symptom, postcode — we triage immediately.
- 02
Advice
Safe isolation or workaround so the rest of the practice keeps running.
- 03
Attendance
Engineer attends with the common parts for your equipment type.
- 04
Repair
Fixed on site where possible; otherwise a dated plan and quote.
Enquiry
Tell us what you need
Include the equipment type, make and model if you know it, and the practice postcode. We reply within one working day.
Other services
All services →Dental equipment repair
Fast diagnosis and repair of suction units, compressors, chairs and handpieces.
- On-site fault diagnosis with a written summary of what failed and why
- Repair of suction units, aspirators, compressors, chairs, units and handpieces
- Control board, valve, motor and pump replacement
Installation & commissioning
Suction, compressed air, chairs and imaging installed, tested and handed over ready to use.
- Site survey and equipment specification before you order
- Suction and compressed air pipework installation
- Chair, unit and equipment installation and levelling
Servicing & maintenance plans
Planned servicing that catches failures before they cost you a day of appointments.
- Annual or six-monthly service visits, scheduled around your list
- Suction and compressor performance testing (vacuum, pressure, flow)
- Filter, separator, valve and seal replacement
BESTDENT Engineering
Need it fixed, installed or quoted?
Tell us what the practice needs. We will come back with a price, a date and a straight answer.